How We Use Information

Generally, HODLPad uses and discloses your Personal Data for the following purposes:

responding to, processing and handling your complaints, queries, requests, feedback and suggestions verifying your identity, create and update user accounts, processing transaction,.managing the administrative and business operations of HODLPad and the Platform and complying with internal policies and procedures, facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving HODLPad or any of its affiliates, matching of any Personal Data held which relates to you for any of the purposes listed herein, requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling or other purposes for us to improve our products and services, understand customer behaviour, preferences and market trends, and to review, develop and improve the quality of our Platform and Services.

including but not limited to preventing, detecting and investigating crime,fraud and other illicit activities, providing media announcements and responses, organising promotional events,

in connection with any claims, actions or proceedings (including but not limited to drafting and reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute resolution), and/or protecting and enforcing our contractual and legal rights and obligations, complying with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities; and/or

any other purpose relating to any of the above.

These purposes may also apply even if you do not maintain any account(s) with us, or have terminated these account(s).

In addition, where permitted under the applicable law, HODLPad may also collect, use and disclose your Personal Data for the following purposes (which we may describe in our documents and agreements as “Additional Purposes” for the handling of Personal Data).

Providing or marketing services, products and benefits to you, including promotions, loyalty and reward programs, matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision or offering of products and services, whether by HODLPad or other third parties, administering contests and competitions, and personalizing your experience at HODLPad’s touchpoints, sending you details of products, services, special offers and rewards, either to our customers generally, or which we have identified may be of interest to you; and/or conducting market research, understanding and analysing customer behaviour, location, preferences and demographics for us to offer you products and services as well as special offers and marketing programmes which may be relevant to your preferences and profile.

In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.

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